A former freelance contributor who has reviewed hundreds of email programs and services since 1997.

If you use Outlook in a workgroup environment and use Microsoft Exchange Server as your mail service, you can request delivery receipts for messages you send.

A delivery receipt means that your message has been delivered, but it doesnt mean the recipient has seen the message or opened it.

With Outlook, you can set the delivery receipt option for a single message or you can request receipts for every message you send.

Go to the Options tab and select the Request a Delivery Receipt check box.

If you want to know if the recipient reads the email message, select the Request a Read Receipt check box.

In the Tracking section, select the Delivery receipt confirming the message was delivered to the recipients email server check box.

To request a read receipt, select the Read receipt confirming the recipient viewed the message check box.

If they see this request with every message, they are less likely to send a read receipt.

To view the responses, go to the Sent Items folder and open the original message in a separate window.

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